Privacy Policy

Effective Date: July 1, 2026

HorizonLenss Studio Privacy Policy

HorizonLenss Studio (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information when you visit our website or use our services.

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Mobile or telephone number
• Property address
• Billing information (when applicable)
• Company or brokerage name
• Any information you provide through contact forms, booking forms, emails, phone calls, or text messages

We may also automatically collect certain non-personal information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Website usage analytics

How We Use Your Information

We use the information we collect to:

• Schedule and manage photography appointments
• Deliver photography, drone, floor plan, virtual tour, and related services
• Respond to customer inquiries and provide support
• Process payments and invoices
• Send appointment confirmations and reminders
• Communicate important service updates
• Improve our website, services, and customer experience
• Send promotional offers and marketing communications if you have chosen to receive them
• Comply with applicable legal obligations

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those communications.

SMS/Text Messaging

If you voluntarily provide your mobile phone number and opt in to receive text messages, you may receive SMS messages regarding:

• Appointment scheduling
• Appointment reminders
• Booking confirmations
• Customer support
• Service updates
• Promotions, discounts, and special offers

Message frequency may vary.

Message and data rates may apply depending on your wireless carrier.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third-party service providers that help us operate our business, including:

• Website hosting providers
• Scheduling and booking platforms
• Payment processors
• Customer Relationship Management (CRM) systems
• Email communication providers
• SMS service providers
• Cloud storage providers

These providers are authorized to use your information only as necessary to perform services on our behalf and are expected to safeguard your information.

We may also disclose your information if required by law or when necessary to protect our legal rights.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze website traffic
• Enhance your browsing experience

You may disable cookies through your browser settings. However, doing so may affect the functionality of certain features on our website.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we use commercially reasonable measures to protect your information, no method of electronic transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where permitted by law
• Withdraw consent for marketing communications
• Opt out of SMS communications by replying STOP

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the revised Effective Date. Your continued use of our website after any updates constitutes your acknowledgment of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

HorizonLenss Studio

Email: horizonlensstudios@gmail.com

Phone: (412) 504-7000

Website: https://www.horizonlenssstudio.com